Return Authorisation Form

This form can be used for:

Claiming for damaged stock
Rejected orders i.e. oversupply, incorrect order,

within 14 days of delivery.

This form may also be used to notify Dyson of shortages (missing goods) within 14 days of scheduled delivery.

If you have not received a response to your claim within 3 business days, please send it directly to NZSalesOrders@dyson.com

Store name and location

Store contact person

Store contact phone number

Store contact email address

Address to pick up from

Suburb

Town/City Postcode

Pick-up contact person

Pick-up contact phone number

Claim Number

Upload machine information

A scan of the Approval Claim Form is required to submit this form. Accepted formats are; pdf, jpeg, gif.

Product serial number:

- -

Where to find your serial number

Reason for return

Remove machine claim[x]

Add another machine claim

It is important to note that Authorisations are not guaranteed claims. Claims by Retailers are to be made in accordance with Dyson's returns policy,i.e damage/defects apparent on delivery, or for errors in quantity or type of good delivered, must be made within 14 days, RA's will no be issued where return are well outside this range.

Please wait while we upload and submit.

Return Authorisation Form

Upload machine information

Add another machine claim

Submit your claim